Araxxe operates a global network of test call generators covering 150+ countries. This unique network enables us to generate test call campaigns in local and roaming scenarios covering different network technologies like 2G, 3G, 4G (VoLTE included) and 5G.

This exceptional asset allows us to identify previously unknown interconnect fraud, billing errors and quality of service issues on behalf of our customers, helping them to increase revenues, reduce costs and improve customer satisfaction.

Araxxe operates a global network of test call generators covering 150+ countries. This unique network enables us to generate test call campaigns in local and roaming scenarios covering different network technologies like 2G, 3G, 4G (VoLTE included) and 5G.

This exceptional asset allows us to identify previously unknown interconnect fraud, billing errors and quality of service issues on behalf of our customers, helping them to increase revenues, reduce costs and improve customer satisfaction.

Additionally, customers benefit from:

• Cost effective access to our global network (shared cost for use)
• Flexibility to test to and from almost any country in the world

Would you like to know about Araxxe and our global testing capabilities?

Feel free to contact us!

Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers bundles and unlimited usage will make them immune from billing issues, Araxxe testing across the globe has highlighted many errors associated with these plans.

Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers bundles and unlimited usage will make them immune from billing issues, Araxxe testing across the globe has highlighted many errors associated with these plans. Uncharged data usage, incorrect metering, , incorrect application of subscription fees, confusion between local, "Roam Like Home" and "Non-Roam Like Home" zones, delayed application of throttling, missing customer notifications by SMS, bundle renewal process, and rollover errors to mention but a few.  

Our Data & Roaming billing Observatories highlight the Billing Error Rates (BER) of Data transactions performed in 343 networks in 120 countries over 5 continents. Maps are updated quarterly and designed to help visualize where and how often problems occur.

If you want to know more about how we build our maps and about specific Billing Error Rates from one network or one country, join our webinar on September 8th 2022, 4 PM Paris time. Feel free to register here!

DID YOU KNOW that Araxxe’s mission is to help operators maximize profitability by reducing fraud and ensuring billing accuracy?
We provide subscription based solutions utilizing a global infrastructure of test call generators powered by Artificial Intelligence and supported by a Team of Experts.

Our solution provides: 

DID YOU KNOW that Araxxe’s mission is to help operators maximize profitability by reducing fraud and ensuring billing accuracy?
We provide subscription based solutions utilizing a global infrastructure of test call generators powered by Artificial Intelligence and supported by a Team of Experts.

Our solution provides: 

• an easy integration: we are non-intrusive in your systems
• a fast rollout: we start the service within six weeks
• Flexibility: we fit the scope to your needs, opt in, opt out…
• a Live Portal with actionable & real time reporting accessible 24/7

Would you like to know more about our managed services?
Feel free to contact us!