Testing programs will vary according to platforms and exact customer requirements.
However, in most cases Araxxe recommends a three-step approach...

Testing programs will vary according to platforms and exact customer requirements.
However, in most cases Araxxe recommends a three-step approach: 

• Pre-Implementation Testing: Detects issues early to avoid launch delays.
• Parallel Testing Post-Go-Live: Confirms implemented fixes and identifies remaining issues.
• Full-Live Testing: Validates all final corrections to ensure system stability.

Integrating Araxxe as a partner into system upgrade helps operators increase both the efficiency and scope of testing during system changes. 
Early detection of billing errors prevents revenue leakage, reduce financial loss and reputational damage. 
Efficient automated testing can minimize project delays and prevent cost overruns.

If you would like a free consultation to discuss how you can improve your billing, feel free to contact us.

• Customized Test Plans: We design comprehensive test plans that efficiently validate a wide range of scenarios, including complex roaming cases.
• Quick and Efficient Validation: Our solutions ensure subscriber invoices are verified following changes, enabling rapid retesting when errors are identified and corrected...

• Customized Test Plans: We design comprehensive test plans that efficiently validate a wide range of scenarios, including complex roaming cases.
• Quick and Efficient Validation: Our solutions ensure subscriber invoices are verified following changes, enabling rapid retesting when errors are identified and corrected.
• Independent Testing: Our independent testing supports go/no decisions and provides documentary evidence to support post implementation audits and reviews.

If you would like a free consultation to discuss how you can improve your billing, feel free to contact us. 

Operator

•  A mobile operator in Southeast Asia with 5 million subscribers.

Campaign Scope

• 8 prepaid tariffs plans tested (covering 95% of revenues).
• Validate the migration of the operators prepaid charging platform...

Operator

•  A mobile operator in Southeast Asia with 5 million subscribers.

Campaign Scope

• 8 prepaid tariffs plans tested (covering 95% of revenues).
• Validate the migration of the operators prepaid charging platform.
• Parallel run testing of legacy the platform and new platform (test subscriptions) prior to migration of customer data.
• Testing of new platform following migration of customer data.

Issues Identified

Testing uncovered several issues in the new system configuration prior to data migration and go-live, these included:

• Voice roaming incorrectly charged whilst roaming in North America.
• Incorrect billing of international calls to Asia.
• International SMS not charged for messages to Latin America.
• Incorrect data volume allowances within local plans.
• Data roaming incorrectly charged whilst roaming Europe.

Lessons Learned

• The parallel run identified and allowed the operator to address several important issues, preventing significant revenue loss and potential reputational damage.
• Automation of testing allowed an expanded testing scope within the timeframes and budget of the project to test scenarios such as roaming and international calling that manual testing cannot reach.

Why Araxxe

• Integrating Araxxe as a partner into system upgrade helps operators increase both the efficiency and scope of testing during system changes. Early detection of billing errors prevents revenue leakage, reduce financial loss and reputational damage.
• Efficient automated testing can minimize project delays and prevent cost overruns.

If you would like a free consultation to discuss how you can improve your billing, please contact us at marketing@araxxe.com