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2022
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Episode #1 – Mobile Roaming Revenues: What’s at stake?
Episode #2 – What kind of roaming billing errors is Araxxe finding?
Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming
Episode #4 – How can Araxxe Help?
Billing Error Case: Option allocation error for Data transactions in roaming
Episode #1 – Mobile Roaming Revenues: What’s at stake?
Episode #2 – What kind of roaming billing errors is Araxxe finding?
Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming
Episode #4 – How can Araxxe Help?
What kind of roaming billing errors is Araxxe finding?
Episode #1 – Mobile Roaming Revenues: What’s at stake?
Episode #2 – What kind of roaming billing errors is Araxxe finding?
Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming
Episode #4 – How can Araxxe Help?
Insights into Roaming Billing Errors
Billing errors result in revenue loss and reputational damage for telecoms providers.
Watch our feed over the next 4 weeks! We will provide you with insights into roaming billing errors and how we can help you to prevent them!
- Episode #1 – Mobile Roaming Revenues: What’s at stake?
- Episode #2 – What kind of roaming billing errors is Araxxe finding?
- Episode #3 – Billing Error Case: Option allocation error for Data transactions in roaming
- Episode #4 – How can Araxxe Help?
GSMA Mobile 360 Latin America | Fraud and Security Group (SEGF) | Mexico City
Araxxe is pleased to attend the annual GSMA Fraud and Security Group meeting that will take place from November 30th to December 1st in Mexico City, as part of the Mobile 360 Latam event.
Meet Araxxe delegates on-site:
- Fidel Aponte – VP Latin-America & Caribbean
- Frederick Van de Weghe – Chief Commercial Officer
- Julio Chung – International Sales Manager
Webinar > November 24th: Business Cases and best practices to help reduce Roaming & Data Billing errors.
Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers unlimited bundles will make them immune from billing issues, Araxxe global testing has highlighted unexpected errors associated with these plans, especially roaming and data issues.
DID YOU KNOW…that Araxxe has a Worldwide Testing Infrastructure ?
Araxxe operates a global network of test call generators covering 150+ countries. This unique network enables us to generate test call campaigns in local and roaming scenarios covering different network technologies like 2G, 3G, 4G (VoLTE included) and 5G.
This exceptional asset allows us to identify previously unknown interconnect fraud, billing errors and quality of service issues on behalf of our customers, helping them to increase revenues, reduce costs and improve customer satisfaction.
Risk & Assurance Group (RAG) Conference - Sydney
Araxxe is proud to attend and sponsor the Risk and Assurance Group (RAG) Conference to be held in Sydney, from October 19th to 20th.
Lisa Taillandier, Araxxe International Sales Manager, will be on site.
Lisa will also join the expert panel “Tackling the Global Problem of SMS Fraud” in the morning of October 19th.
Episode 4: How can Araxxe Help?
Episode #1 - A2P SMS Market size
Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk
Episode #3 – Beware of Reselling Apps!
Episode #4 – How can Araxxe Help?
Episode 3: Beware of SMS Reselling Apps!
Episode #1 - A2P SMS Market size
Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk
Episode #3 – Beware of Reselling Apps!
Episode #4 – How can Araxxe Help?
Episode 2: Helping Operators Understand their Fraud Risk
Episode #1 - A2P SMS Market size
Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk
Episode #3 – Beware of Reselling Apps!
Episode #4 – How can Araxxe Help?
In January 2021, Araxxe launched the first worldwide A2P observatories. Generating messages to over 110 countries and 290 operators around the world, we are observing how these messages are terminated. Analyzing results, we are able to determine fraud levels (infection rates) around the world
Meet Araxxe at the CFCA Fall Educational Event! Sep 20- 22 | San Antonio, Texas
Araxxe is proud to attend the @CFCA Fall Educational Event that will take place from September 20th until 22nd in San Antonio, Texas.
Meet our delegates on-site:
• Christophe Oliver - VP North America
• Fidel Aponte - VP Latin-America & Caribbean
Insights into A2P SMS Fraud serie episode #1
Insights into A2P SMS Fraud
Watch our feed the next 4 weeks! We will publish 4 episodes of insights into A2P SMS Fraud!
Episode #1 - A2P SMS Market size
Episode #2 – Araxxe A2P Observatories – Helping Operators Understand their Fraud Risk
Episode #3 – Beware of Reselling Apps!
Episode #4 – How can Araxxe Help?
Meet Araxxe at GSMA WAS#16! | September 19th – 22nd | Cape Town, South Africa
Araxxe is proud to attend and sponsor the GSMA WAS#16 that will take place from September 19th to 22nd in Cape Town, South Africa.
Meet our delegates on-site:
• @Frederick Van de Weghe - Chief Commercial Officer.
• @Adrien Pernet – International Sales Manager Middle East and Africa
• @Lisa Taillandier - International Sales Manager Asia ¨Pacific
• @Paul Flanagan - Product Account Manager
Webinar > September 8th: Join us to understand Billing Error Rates around the world!
Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Whilst many operators believe that offering subscribers bundles and unlimited usage will make them immune from billing issues, Araxxe testing across the globe has highlighted many errors associated with these plans.
Event Telco Transformation LATAM - Rio de Janeiro, Brazil
Araxxe will attend the Telco Transformation LATAM event organized by Conecta Latam on August 17th-18th, 2022 in Rio de Janeiro, Brazil. Topics like Business Assurance, Fraud & Security & Digital Transformation in the region will be raised.
Revenue Assurance and Fraud Detection “as a Service”
DID YOU KNOW that Araxxe’s mission is to help operators maximize profitability by reducing fraud and ensuring billing accuracy?
We provide subscription based solutions utilizing a global infrastructure of test call generators powered by Artificial Intelligence and supported by a Team of Experts.
Our solution provides:
High levels of A2P SMS fraud in Europe: Join our webinar on June 23rd to know more!
Testing during the last quarter shows that Europe continues to be the region most impacted by A2P SMS fraud.
Many reputable brands are using fraudulent A2P routes to communicate with customers.
Roaming Billing: Are you ready for the Qatar World Cup? Save the date for our Webinar June 14th !
The Qatar World Cup starts in November ! Are you ready to take advantage of this opportunity, maximizing your roaming revenues whilst ensuring a positive customer experience for your subscribers while visiting Qatar?
A huge increase in your outbound roamers to Qatar combined with the complexity of roaming plans and with special World Cup offers can create multiple opportunities for errors to occur.
Data Facts & Best Practices #4: conclusion- Don’t only look at the tip of the iceberg!
#4 – Conclustion: Don't only look at the top of the iceberg!
Over the last three weeks we’ve highlighted the important of looking beyond the tip of the iceberg. We’ve shown which data billing issues can impact your revenues and customer experience and how testing can help operators identify these problems.
Data Facts & Best Practices #3: Business Cases Data Bundle - What kind of billing errors is Araxxe finding?
#3: Business Cases Data Bundle - What kind of billing errors is Araxxe finding?
Araxxe has a systematic approach to verify exhaustively data bundle implementation within operator’s billing chains and is checking 9 control domains
Meet Araxxe at the CFCA Summer Educational Event! | June 07th – 09th | Tysons Corner, Virginia
Araxxe is proud to attend the “CFCA Summer Educational Event” that will take place from June 07th to 9th in Tysons Corner, Virginia.
Meet our delegates on-site:
• Christophe Oliver - VP North America
• Fidel Aponte - VP Latin-America & Caribbean
• Paul Flanagan - Product Account Manager
• Frederick Van de Weghe - Chief Commercial Officer.
Araxxe Data & Roaming Billing Observatory - Join us!– Webinar June 2nd 2022, 4 pm Paris
Two weeks ago, we have shared our new Observatory about Data & Roaming billing, displaying Billing Error Rates (BER) of Data transactions performed in 339 networks in 117 countries over 5 continents. Maps are designed to help visualize where and how often problems occur.
If you want to know more about how we build our maps and about specific Billing Error Rates from one network or one country, join our webinar on June 2nd 2022, 4 PM Paris time. Feel free to register here!
Data Facts & Best Practices #2: Data billing: beware of its complexity!
#2 – Data Billing: Beware of its complexity!
Since data has become a major revenue stream, it is important to ensure that subscribers receive the excellent customer experience and accurate billing whilst using the service.
Unfortunately, problems can occur at many steps:
Are subscriptions to data bundles applied correctly to customer accounts correctly and consistently via different channels?
Data Facts & Best Practices - Mobile Data Revenues: What is at stake?
Telecom operators have almost all the same concerns when it comes to revenue leakage, Data transactions and bundles are taking a steadily increasing share of operators revenues…
Episode #1 - Mobile Data Revenues: What is at stake?
Episode #2 – Data Billing: Beware of its complexity!
Episode #3 – Business Cases Data bundle : what kind of billing errors is Araxxe finding?
Episode #4 –Conclusion : Don’t only look at the tip of the iceberg!
Discover Araxxe’s New Observatory: Helping Operators Understand Billing Error Rates around the world!
Billing errors impact the revenues, customer experience and cause reputational damage for mobile operators. Whilst many operators think they are immune from this type of problem by offering subscribers bundles and unlimited usage, Araxxe testing has highlighted many issues with these plans.
International Telecoms Week – 9-12 May - National Harbor MD (USA)
Araxxe is proud to attend the International Telecoms Week (ITW) that will take place from May 9th to 12th at National Harbor MD, near Washington DC.
Christophe Oliver (VP North America), Paul Flanagan (Product Account Manager) and Adrien Pernet (International Sales Manager) will be onsite.
CFCA & Araxxe Webinar: A2P SMS Fraud in North America
Araxxe conducts A2P SMS testing across 110 countries around the world to identify how much traffic is terminated via grey routes, or the ‘infection rate’ as we call it.
Results based upon these tests are published through our A2P SMS Fraud Observatories on a quarterly basis. Through these regionalized maps we inform operators of both the infection rate and estimated financial impact within their countries.
Download our Whitepaper ‘About Change Assurance’
Communication companies have to deal with multiple and complex systems (IT Systems, Network Components and Devices...) Those systems have become increasingly dependent on effective testing to ensure that they are risk-free.
Risk & Assurance Group (RAG) – New Orleans
Araxxe is proud to attend & sponsor the upcoming Risk & Assurance Group – RAG New Orleans Conference, to be held on April 5th & 6th, 2022.
Christophe Oliver, our VP North-America, and Paul Flanagan, Araxxe Product Account Manager will be on site on both days.
A2P SMS Monetization: Are you maximizing your revenues?
Araxxe latest A2P SMS fraud observatory indicates that operators across Europe lose €290 million per year to fraud. Araxxe is a market leader, providing Fraud and Revenue Assurance services for operators around the world. Using our global network of robots and telecoms resources, we generate test messages analyzing how they are terminated in order to identify messages terminating via grey routes.
A2P SMS Observatory : Focus on Vietnam
This week, we publish A2P SMS focuses on different countries on LinkedIn!
A2P SMS Observatory : Focus on South Africa
This week, we publish A2P SMS focuses on different countries on LinkedIn!
A2P SMS Observatory : Focus on Canada
This week, we publish A2P SMS focuses on different countries on LinkedIn!
GSMA Wholesale Agreements & Solutions - Barcelona
Araxxe will attend the GSMA Wholesale & Agreements Solutions meeting (WAS#15), that will take place on March 2nd, alongside the Mobile World Congress (MWC) in Barcelona.
Araxxe A2P SMS Observatory – Join us!– Webinar February 23rd 2022, 2PM Paris time
Two weeks ago we have shared our latest A2P Observatory, informing you of the levels of fraud and potential revenue loss in your region. When you review this observatory, you will have a better understanding of the revenue risk within your region.
Risk & Assurance Group (RAG) Conference – Dubai
Araxxe is proud to attend and sponsor the Risk and Assurance Group (RAG) Conference to be held in Dubai, from February 15th to 16th.
Adrien Pernet, Araxxe International Sales Manager, and Frederick Van de Weghe, Chief Commercial Officer, will be on site.
Frederick will also join an insightful panel about Hot Topics in Revenue Assurance.
Press release - The DETSI project – February 10th 2022
Started in September 2019, the DETSI project (Detection of Scams by Artificial Intelligence) aims to protect European mobile subscribers from a set of telephone frauds.
Facts about fraud #4: Why use Anti-Whitelist?
#4 – Why use Anti-Whitelist Campaigns to Identify Bypass Fraud?
In countries with more sophisticated fraud operations we recommend our customers to deploy Anti-Whitelist (AWL) campaigns. This allows us to identify fraudulent SIM’s even when fraudsters use advanced techniques such as “whitelisting” to avoid detections.
A2P SMS: levels of infection remain high across Europe
Testing during the last quarter still shows high level of fraud, potentially due to the new fraudulent scheme called SMS Reselling App expanding throughout Europe
Facts about fraud #3: Business Case: Fraud is volatile!
#3 Business Case: Fraud is volatile!
International bypass fraud is a constant risk whenever there is an arbitrage opportunity between local retail rates and international termination rates. When high-volumes of SIM’s are blocked fraudsters can quickly re-establish themselves with new SIM and updated profiles.
EU Roaming After Brexit – Are you ready?
Many operators are updating plans and tariffs for customer roaming within the EU following Brexit. As roaming, billing and risk management professionals know, changes to roaming tariffs can be complex to implement and test. Errors generate media attentions and result in bad publicity which can damage an operator’s brand.
ARAXXE helps operators prepare for post Brexit rate changes
We have developed an efficient test campaign specifically designed to help operators validate post Brexit tariff changes.
Facts about fraud #2: Combine analytics with an advanced test call program
#2 Combine analytics with an advanced test call program – the best way to prevent international bypass fraud
To prevent bypass fraudulent SIM being identified by usage profiles and analytics programs bypass operators have developed Human Behaviour Software (HBS). This makes fraudulent SIM’s difficult to distinguish from genuine subscribers. Combining your analytics tools with advance test call programs from Araxxe is the best way to identify these situations and minimize revenue losses.
4 facts and best practices that can’t be ignored about International Bypass Fraud
Over the next 4 weeks we would like to share some of the insights that we have gained over the years through a series of 4 facts and best practices:
#1 What is at stake? Voice interconnect bypass in top 4 of CFCA survey
#2 Combine analytics with an advanced test call program – the best way to prevent international bypass fraud
#3 Business Case: Fraud is volatile!
#4 Why use Anti-Whitelist Campaigns to Identify Bypass Fraud?
#1 What is at stake? Voice interconnect bypass in top 4 of CFCA surve