Fierce competition and increasing customer expectations are encouraging telecom operators to focus more on enhanced customer experience. On the one hand, operators want to be the first in the market to launch new innovative offers and to differentiate from competition. On the other hand, the customers are more and more demanding: any billing error directly impacts either the operator revenues, either the company reputation.

Quick time-to-market means high risk of incurring billing errors. Unfortunately the communication networks, the information processes & systems are not the flawless network components most people think they are! The reduced time for test cycles leads to higher risks of billing errors when launching new offers and new rate plans. This is why operators need to perform tests in a timely, proactive and targeted way. Simply to detect billing errors before they turn into customer complaints or revenue leakages.

Fierce competition and increasing customer expectations are encouraging telecom operators to focus more on enhanced customer experience. On the one hand, operators want to be the first in the market to launch new innovative offers and to differentiate from competition. On the other hand, the customers are more and more demanding: any billing error directly impacts either the operator revenues, either the company reputation.

Quick time-to-market means high risk of incurring billing errors. Unfortunately the communication networks, the information processes & systems are not the flawless network components most people think they are! The reduced time for test cycles leads to higher risks of billing errors when launching new offers and new rate plans. This is why operators need to perform tests in a timely, proactive and targeted way. Simply to detect billing errors before they turn into customer complaints or revenue leakages.

From friendly user testing to automated comprehensive testing. When launching new offers, it is a common practice for the operators to perform Friendly User Tests (FUT). However FUT are manual tests with a limited functional coverage (e.g. roaming services are usually not tested).

Automated testing enables you to both save time and to perform comprehensive testing.

• Why Araxxe is the right partner to help you secure the launch of new offers in the market? 
• We offer revenue assurance monitoring services to support telecom operators with the introduction of new offers:
• We design advanced test campaigns focusing on your new offers: we build tailor-made test plans allowing to fully test your new rate plans.
• We operate test campaigns in an industrialized way: testing is automated and based on test call generation.
• We check that every single transaction generated in the test campaign is properly billed.
• We deliver quick results: new rate plans are being validated pre & post launch
• We offer a flexible managed service which minimizes the effort required on the operator side during the launch of the new rate plan
• You leverage Araxxe unique expertise in both test campaign design and billing verification.