Are you ready to deal with the new challenges imposed by your local roaming regulation?

Over the last years, telecoms regulators worldwide have proposed new regulations of roaming services, such as the Wireless Code of Conduct in Canada, the International Mobile Roaming standard in Australia or the Euro Tariff in the European Union. And this is not over. For instance in July 2014, Operators in EU will have the choice either to a) offer tariffs that apply everywhere in EU or b) allow the customers to opt for an alternative roaming service provider without having to buy a new SIM card. Complying with all these new roaming regulations means more complexity for the Operator and definitely increases the risk of revenue leakages.

IN THIS CHALLENGING CONTEXT, CAN YOU ONLY RELY ON YOUR PARTNERS TO QUICKLY DETECT ROAMING BILLING ERRORS?
The roaming billing chain includes many technical systems worldwide and involves multiple international partners, i.e. roaming partners, international carriers, data clearing houses... Part of this billing chain cannot be consistently monitored by the Operator which usually relies on its Partners' monitoring with the following risks:

Are you ready to deal with the new challenges imposed by your local roaming regulation?

Over the last years, telecoms regulators worldwide have proposed new regulations of roaming services, such as the Wireless Code of Conduct in Canada, the International Mobile Roaming standard in Australia or the Euro Tariff in the European Union. And this is not over. For instance in July 2014, Operators in EU will have the choice either to a) offer tariffs that apply everywhere in EU or b) allow the customers to opt for an alternative roaming service provider without having to buy a new SIM card. Complying with all these new roaming regulations means more complexity for the Operator and definitely increases the risk of revenue leakages.

IN THIS CHALLENGING CONTEXT, CAN YOU ONLY RELY ON YOUR PARTNERS TO QUICKLY DETECT ROAMING BILLING ERRORS?
The roaming billing chain includes many technical systems worldwide and involves multiple international partners, i.e. roaming partners, international carriers, data clearing houses... Part of this billing chain cannot be consistently monitored by the Operator which usually relies on its Partners' monitoring with the following risks:

Revenue losses due to undetected under-billing errors: what if your data clearing house suddenly filters 90% of the traffic to a specific destination?
What if one of your roaming partners sends TAP files including incorrect called parties?
And what if your roaming partner forgets to push part of the roaming CDRs to its data clearing house?
Traditional Revenue Assurance Switch-to-Bill software packages cannot help since they are missing relevant pieces of information and thus are blind. How can you quickly detect those issues?
Financial compensations paid to customers: in case of over-billing, the Operator is usually liable (e.g. Telecommunication Consumer Protection Code in Australia): either because the issue was actually in its own systems, either because it is too hard to prove that the issue was in the system of a partner.

WHY ARAXXE IS THE RIGHT PARTY TO HELP YOU MAXIMIZING YOUR ROAMING REVENUES?
Extended monitoring of the roaming billing chain: proactively detect roaming billing errors by monitoring from test call generation in your top roaming countries to end-user billing verification.
Roaming billing verification as a Service: benefit from the flexibility of a fully managed service.
Global test infrastructure: leverage our technical footprint in 160 countries and extensive telecom subscriptions portfolio.
Specialized skills: leverage our skills in revenue assurance (in line with the international standard for billing verification ETSI TS 102.845 ) and in call campaign management (based on various international patents)
Monitoring of roaming experience: thanks to our end-to-end active testing, monitor your roaming experience 'with your customer eyes'.