Billing errors impact the revenues, costs and customer experience causing reputational damage for mobile operators. Many operators believe unlimited bundles make them immune from billing issues. Araxxe global testing has highlighted unexpected errors associated with these plans, especially whilst roaming or using data.
During our webinar, we will present two subjects:
If you want to know more register here to join our free webinar on March 2nd, 4 PM CET
Our Data & Roaming billing Observatories highlight the Billing Error Rates (BER) of Data transactions performed while roaming in 353 networks in 111 countries over 5 continents. Maps are updated quarterly and designed to help visualize where outbound roamers generate the most billing errors.