Many operators are updating plans and tariffs for customer roaming within the EU following Brexit. As roaming, billing and risk management professionals know, changes to roaming tariffs can be complex to implement and test. Errors generate media attentions and result in bad publicity which can damage an operator’s brand.

ARAXXE helps operators prepare for post Brexit rate changes

We have developed an efficient test campaign specifically designed to help operators validate post Brexit tariff changes.

Many operators are updating plans and tariffs for customer roaming within the EU following Brexit. As roaming, billing and risk management professionals know, changes to roaming tariffs can be complex to implement and test. Errors generate media attentions and result in bad publicity which can damage an operator’s brand.

ARAXXE helps operators prepare for post Brexit rate changes

We have developed an efficient test campaign specifically designed to help operators validate post Brexit tariff changes.
Over a short period, we can run a “Health Check” to ensure the accuracy of your customer billing, covering different transaction types and plans whilst roaming in EU countries.

You will be notified as errors are identified so that corrective actions can be taken quickly before they impact your revenues. Our analysis is always carried out from a customer perspective. This allows us to highlight issues that may be missed by standard check and controls and it allows us to cover customer experience test scenarios as well.

CLICK HERE TO LEARN MORE ABOUT ARAXXE HEALTH CHECK

About Araxxe
Araxxe is a pioneer and market leader in the use of test call generators to provide fraud and revenue assurance solutions to telecommunications operators around the world. Utilizing over seventeen years of experience and our global network of robots and telecom resources. Our testing infrastructure allows us to perform any transaction types (voice, data, sms) on many networks (3G, 4G, LTE, 5G).

Beyond billing error detections: Testing for the sake of testing and compliancy!

It is common knowledge that the main mission of revenue assurance professionals is to protect the telco’s revenue streams. Your objective is clear: put the billing chain under control & fix revenue leakages. But how do you prove to your audit team or a third party that the billing chain is compliant?

Beyond billing error detections: Testing for the sake of testing and compliancy!

It is common knowledge that the main mission of revenue assurance professionals is to protect the telco’s revenue streams. Your objective is clear: put the billing chain under control & fix revenue leakages. But how do you prove to your audit team or a third party that the billing chain is compliant?

If you want to get directions on how to use Araxxe services to demonstrate compliance (ISAE 3402, SOX…) by providing standardized and / or customized positive reporting, download our whitepaper!

#4 – Which Customer Segments are impacted?

Post-paid retail services are the most impacted segment (40%), followed by post-paid business (27%). Increasing over recent years due to “custom pricing”. This segment is now critical due to the rise of M2M and IoT. Pre-paid errors account for 25% of errors.

#4 – Which Customer Segments are impacted?

Post-paid retail services are the most impacted segment (40%), followed by post-paid business (27%). Increasing over recent years due to “custom pricing”. This segment is now critical due to the rise of M2M and IoT. Pre-paid errors account for 25% of errors.

Do you want to understand more about the risks associated to billing errors on your network and how Araxxe can help you to address these issues? CONTACT US!