Araxxe is proud to attend the “CFCA Summer Educational Event” that will take place from June 07th to 9th in Tysons Corner, Virginia.
Meet our delegates on-site:
• Christophe Oliver - VP North America
• Fidel Aponte - VP Latin-America & Caribbean
• Paul Flanagan - Product Account Manager
• Frederick Van de Weghe - Chief Commercial Officer.
Two weeks ago, we have shared our new Observatory about Data & Roaming billing, displaying Billing Error Rates (BER) of Data transactions performed in 339 networks in 117 countries over 5 continents. Maps are designed to help visualize where and how often problems occur.
If you want to know more about how we build our maps and about specific Billing Error Rates from one network or one country, join our webinar on June 2nd 2022, 4 PM Paris time. Feel free to register here!
#2 – Data Billing: Beware of its complexity!
Since data has become a major revenue stream, it is important to ensure that subscribers receive the excellent customer experience and accurate billing whilst using the service.
Unfortunately, problems can occur at many steps:
Are subscriptions to data bundles applied correctly to customer accounts correctly and consistently via different channels?